OUR FOCUS
Our main focus is on animal adoption, advocacy, liberation and rescue

How long does it take for my package to ship out?

We try and get your package out to you as soon as possible but please allow up to 5-7 days for your items to ship. We typically send packages on Monday's, Friday's, and Saturday's but at times we can get the package sent out in the middle of the week! 

Will I be notified when my order is shipped?

Yes. You will receive a confirmation email after you have placed your order, and another when your order is sent out. 

Will I receive a tracking number?

Yes, of course! All orders are shipped through USPS and include tracking. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships. Please note that the Order Number is not your tracking number. 

Do I have to sign for my shipment when it arrives? 

We do not require a signature. However, depending on the quantity of items ordered and delivery area, this may be at the discretion of the carrier.

Do you offer shipping outside of the USA?

Yes!

When will my exchange ship and when will I receive my refund?

Please allow up to 14 business days from the time your return/exchange is delivered to us for it to be processed. If the item requested for exchange is unavailable, we will issue a refund for the cost of the item. Once your return or exchange is processed we will email you an updated tracking number or a confirmation of your refund.